Shipping policy
Shipping Policy
Processing Time: All items at Salt & Light Creations are custom made to order. Please allow 3-5 business days for production before your item ships. During busy periods, processing may take up to 7 business days. We'll notify you when your order ships.
Shipping Methods & Times: We ship via USPS within the United States. Standard shipping typically takes 3-7 business days after your item is produced and shipped. Expedited shipping options may be available at checkout.
Shipping Costs: Shipping costs are calculated at checkout based on your location and the size/weight of your order.
Tracking: Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.
Domestic Shipping: We currently ship to all addresses within the United States.
International Shipping: [International shipping is not currently available / We ship internationally - please allow additional time for customs processing]
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at [your email] with your order number and we'll work with you to resolve the issue.
Questions? Contact us at [your email] for any shipping-related questions.